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Customers who expected to open new accounts or pay bills at the main offices of Morristown Utility Systems after 9 a.m. Thursday were greeted by locked doors and an unmanned drive-thru window.
Just minutes prior, however, the empty lobby had been the scene of intense activity, instigated by two role-playing customers enlisted to test the emergency response skills of customer service staff — all a part of the utility’s comprehensive disaster drill.
The April 30 convening of the Morristown Utility Systems Board of Commissioners included a primer on local industrial development readiness.
Tim Tidwell, senior consultant with Tennessee Valley Authority Economic Development for the northeast valley region, provided an update on several fully-funded programs offered by the department in which MUS and its industrial partners participate.
WASHINGTON, D.C., April 7, 2014—Morristown Utility Systems is one of 184 of the nation’s more than 2,000 public power utilities to earn the Reliable Public Power Provider (RP3®) designation from the American Public Power Association for providing consumers with the highest degree of reliable and safe electric service. Brent McKinney, manager, electric transmission and distribution at City Utilities of Springfield, Mo., and chair of APPA’s RP3 Review Panel, presented the designees on April 7 during the association’s annual Engineering & Operations Technical Conference held in Oklahoma City, Okla.
The City’s Engineering Department is installing an Intelligent Transportation System (ITS) along the West Andrew Johnson Highway / East & West Morris Boulevard corridor. This project includes the upgrade of 24 traffic signals and a new communications system, which will allow City staff to synchronize the traffic signals along this corridor and to monitor their performance from various City facilities.
Rather than build more costly power plants that are difficult to bring online quickly in response to peaks, U.S. electric utilities are managing demand through innovative approaches, particularly with commercial and industrial (C&I) customers.
Located in the northeast corner of Tennessee, Morristown Utility Systems (MUS) offers gigabit broadband throughout a region that covers 30,000 residents and businesses. I recently spoke with MUS General Manager and CEO, Jody Wigington, about FiberNET’s progress and he had much to report, starting with over $5 million in cost savings for local businesses, residents, and the local government itself.
“The Chamber would like to thank Morristown Utility Systems and their foresight to bring the Gig Network to Morristown. This has proven to be an invaluable recruiting tool on this project and shows our utility’s commitment to ensuring our residents and businesses have the needed technology to complete on a global level,” Ramsey said. Read More
Utilities unite to urge Chattanooga drivers to move over +
Chattanooga's major utilities are uniting this week to raise awareness of the "Move Over Law" that requires motorists to slow down and move away from emergency and repair crews working along roads and highways. Read More
Morristown Utilities Scam Alert +
Morristown Utilities Commission has received numerous reports of customers being contacted from a 1-800 number demanding payment for services. These individuals are told that their services will be disconnected if they do not pay immediately. Customers should never make a payment in response to a telephone call that was not initiated by the customer.
Anyone with questions should contact Morristown Utilities at 423-586-4121.